FAQs

It's a fair question, and one we thought about from day one. Here's what we found: on most urban walks, owners tighten the lead, rush their dog along, or pull them away when they start to go in the wrong place — the neighbour's driveway, outside a café, on someone's doorstep. It's mild, it's constant, and most of us do it without thinking. But your dog feels all of it — the tight lead, the rushed voice, the pull mid-squat. Behaviourists recognise these as small but real stressors that accumulate across thousands of walks.

With Poolite, none of that happens. It doesn't matter where your dog goes. The lead stays loose. No pull, no rush. We tested across 100+ dogs and 10 breeds, and the consistent finding was the same: dogs settle into it quickly, and the walk is calmer for both of you.

Your dog deserves their own walk. That's why we built this.

Not at all. A nappy holds waste against your dog's skin. Poolite does the opposite — it catches directly into a bag that sits open and ready beneath the tail. Nothing touches your dog. When they go, you unclip the bag, bin it, and walk on.

No. Poolite focuses purely on the catch. Once your dog goes, you detach the bag, bin it, and clip in a fresh one. Nothing to carry, nothing weighing them down. Trust us — they'd prefer it that way.

Most dogs settle in quickly. We suggest starting with treats and a short walk around the block.
100+ successful tests across 10 breeds. If your dog seems unsure, our fit team can help adjust.

Give it a minute or two at home, then head out for a short walk. Most dogs are comfortable by the end of the street.

Works well with long and thick coats. For very fluffy breeds, we recommend starting with a slightly snugger fit — our size guide walks you through it in under a minute.

Yes. The harness is adjustable to sit correctly whether your dog carries their tail high, low, or somewhere in between. That's also why we offer pre-fitting with the Premium kit — share your dog's measurements and we'll make sure everything is positioned just right for their build.

Three quick measurements: neck, back length, and tail area. Takes under a minute, our fit guide shows you exactly where to measure.

Poolite uses its own certified compostable bags, purpose-built to lock into the holder and work perfectly every time.

They're the reason the catch is so reliable. A standard bag simply wouldn't fit or stay open.

Our bags are certified compostable. Pop them in your general waste or compost bin. Just check your local council's guidance for the best option near you.

Accordion content.

Poolite is built for real British weather. If it gets dirty, wipe it down or wash it with warm soapy water and leave it to air dry. That's it.

Nothing at all. The bag tucks neatly out of the way, so your dog can sit, lie down, or flop on the grass without any issue. They won't even notice it's there.